---
title: Duplicate or Multiple Account Detection
description: Learn about duplicate or multiple account detection and how to resolve related queries.
---

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# Duplicate or Multiple Account Detection

## Purpose: To handle cases where same user creates multiple profiles

**Audience**

Candidates

**When to Use**

If duplicate email/IP/device detected

**Instructions**

1. Verify primary account details
2. Disable duplicate profiles
3. Proceed with only one valid account

**Troubleshooting / Exceptions**

1. Reuse of the same email, phone number, or ID across accounts may trigger fraud checks.
2. Multiple accounts created from the same IP or device may be flagged as suspicious.
3. Duplicate detection may override successful ID verification results.

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Email [ask.scholars@imerit.net](mailto:ask.scholars@imerit.net) if your status hasn't updated 48 hours after a successful submission.

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