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How to Report a Grievance (The Escalation Matrix)

Purpose: Providing a secure way to raise concerns about peers or supervisors.

Audience

All Scholars

When to Use

Use this if you feel you have been treated unfairly or witness a breach.

Instructions

1. Level 1: Raise the concern with your Immediate Supervisor.

2. Level 2: If unresolved in 7 days, raise it to the Functional Head.

3. Level 3: Escalate to the HR Head or Kerry Reynolds.

4. You can also email grievance@imerit.net directly.

Troubleshooting / Exceptions

Intentional filing of false reports is considered misconduct under our policies.

Escalation Path

Send a direct email to ask.scholars@imerit.net for confidential reporting.