I’ve Registered but Haven’t Heard Back: Managing Expectations
Purpose: To manage expectations regarding project allocation after onboarding.
Audience
Registered Candidates
When to Use
Use this if you have completed onboarding but have no active tasks.
Instructions
1. Check your dashboard to ensure 'Onboarding Complete' is marked.
2. Verify that your profile is 100% complete.
3. Project availability depends on client demand and specific skill matching.
4. Monitor your email and WhatsApp for 'Task Available' alerts.
Troubleshooting / Exceptions
Being 'onboarded' means you are in our specialist pool; it does not guarantee immediate assignment.
Escalation Path
None required; the team will reach out automatically when a matching opportunity exists.