Supported ID Documents and Common Rejection Reasons
Purpose: To list valid documents and explain why verification might fail.
Audience
Candidates
When to Use
Before clicking your unique iDenfy link.
Instructions
1. Use a valid Passport, National ID, or Driver's License.
2. Ensure the document is current (not expired).
3. The document must include your photo and full legal name.
4. Avoid non-standard or non-MRZ (Machine Readable) documents.
Troubleshooting / Exceptions
Nepal Citizenship cards and some older ID types without MRZ zones may cause automated rejections.
Escalation Path
Email iis-scholars-support@imerit.com if your regional ID is being rejected.