What to Do if Your iDenfy Link Has Expired
Purpose: Instructions on how to request a new verification link.
Audience
Candidates
When to Use
Use this if your verification email is older than 72 hours.
Instructions
1. Search your inbox for 'iDenfy'.
2. Note that links expire after 72 hours for security.
3. If expired, do not use the old link.
4. Contact support to request a link regeneration.
Troubleshooting / Exceptions
Only the most recently sent link will be active; older links are automatically invalidated.
Escalation Path
Email iis-scholars-support@imerit.com with the subject 'IDV Link Expired'.